If your in kids mode you will seem like your missing all your channels
because your actually in all kids mode click on your profile to change to
normal mode,and your channels will return to normal.
(CHILD LOCK PIN IS 0000)
Please make sure your running the current version of the LenoX Player
8.0.51 is latest version. Uninstalling and reinstalling the LenoX Player
usually fixes many login issues make sure you clear all data before uninstalling it
to make sure you get a fresh install.then log back in.
Error messages do happen occasionally but rarely if you have uninstalled the player
and still getting an error message contact us,and we will check your info and help fix
this issue for you once its fixed its fine and the player will work as it should.
You simply click up on your remote while a channel is playing,and you will see all the options
on the top of your screen.this is where you will find add favorites,support to report a channel,
and your quad screen options.( simply put a heart in the heart to favorite a channel then
when you visit the home screen again you will see all your favorites have been added.
Contact our support we are always here to help you get up and running fast!
email us,use Telegram chat group,website chat at the bottom of our homepage
our team will give you expert help,and get you up and running quickly.
We are a subscription service period! we do not own the content or the players
the lenox player is mainly made for android devices,and until just recently was
re-introduced for ipads,iphones although we will not guarantee how the service
will work on those devices.We recommend using firesticks,Nvidia Shield,or Android TV Boxes that are compatible with the Lenox player.
You can get the LenoX Player from google playstore for android phones or for Android
TV Boxes that are google store capable.Iphones Or Ipads get it from your devices appstore.Fire devices see the video and use your downloader app to install it.
Firestick Easy Video: https://www.youtube.com/watch?v=WXJKt1PJpF8&t=92s
Yes you are soley responsible for setting up your equipment we are a subscription service
but our team will make every effort to assist you or anyone trying to help you get setup.
it is a good idea to familiarize yourself with how to install,unistall,clear data,clear cache,
on your apps on your device we know many are new,and our team understands this and
will try to assist in a professional,friendly manner to make your experience a pleasurable one! so we expect the same kindness,and patience we show our customers.
Yes you can join our telegram group to have access to live support
please read our group rules.telegram app is available for cellphones
from google play or for windows its a free app click the link below
to join groupchat
You may find this video very useful he has covered many areas of the lenoX
Player https://www.youtube.com/watch?v=ObmapN6tkJI&t=2s
NETWORK: Unplug all devices that connect to your network.
Unplug your router,and modem,wait 5 mins to allow your network
to flush the sysytem and re aquire new IP Connections.RETEST
#2 (CLEARING THE CACHE)
Go into firestick settings/Android find applications,and find manage
installed apps click on LenoX Player,and clear the cache if your having login
trouble click clear data too and log back in make sure you have your logins
written down.
#3 Still Having Issues Unistall LenoX Player and reinstall it.
(CONTACT SUPPORT TEAM FOR ASSISTANCE IF YOU STILL NEED ASSISSTANCE)
Thanks JFK For Permission To Use Your Video
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TO ORDERING ANYTHING TAKE ADVANTAGE OF OUR PAID TRIALS.
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